Skype, the pioneering Global Internet Communications Company which makes it possible for anyone with an Internet connection to make free high-quality phone calls, today announced Skype Groups, enabling one person to buy and distribute Skype's premium services to multiple Skype accounts.
Luxembourg, October 25, 2005 -- Skype gives small businesses the market
advantage against larger competitors by lowering operating costs and increasing
productivity with voice calls, instant conference calling, group chat,
file-transfer, free toll-free calling and Skype Toolbars, which lets callers
make one-click calls to phone numbers directly from Outlook and Internet
Explorer.
"From our research, we know that approximately 30% of our 61 million
registered users rely on Skype for business purposes. We responded to their
needs with Skype Groups, which will increase customer satisfaction by making it
even simpler to purchase premium services," said Niklas Zennstrom, Skype CEO
and co-founder. "In particular, businesses that outsource or have distributed
teams will find Skype's services incredibly valuable. No longer do managers have
to juggle multiple communications plans among multiple providers; with Skype
Groups, all employees are on one global platform at a fraction of the cost."
First available in beta in September, Skype Groups centralises the management of
pre-paid services. Group administrators can now make large credit purchases to
one account, from which they can distribute credits to an unlimited number of
Skype callers, as well as purchase SkypeIn and Skype Voicemail premium services
for group members. All administrators can register a group for free and can
purchase Skype credit through Moneybookers and bank transfers; select
administrators can also use PayPal and credit cards.
"Skype has fundamentally changed the modern communication landscape by
bringing high- quality free Internet voice communications to the masses.
Plantronics firmly supports the use of Skype for business communication and the
launch of Skype Groups will enable us to centralise the cost and streamline the
overall management," said Philip Vanhoutte, MD, Plantronics EMEA. "Plantronics
is Skype's preferred headset partner and we are well positioned to offer a wide
range of wireless and wired headset solutions to the SME market, making the use
of Skype Groups even more compelling."
From a recent survey of beta users, Skype found that small businesses in a
variety of industries are using Skype Groups to lower operating costs. 25
percent of respondents are in the software and services sector, 11 percent are
in business services and eight percent are involved in technology hardware and
equipment.
This research found that 63 percent of users surveyed are using Skype to conduct
business abroad, while 52 percent are also using Skype across regional offices
and 46 percent are using Skype to conduct conference calls. This survey also
discovered that 40 percent of respondents don't have a standard PBX phone
system.
The research demonstrated the cost efficiencies reached as businesses save with
Skype when conducting business abroad, making conference calls and communicating
with regional offices. Morale of expatriate staff living in developing countries
dramatically improved by being able to call family and friends more often, and
increase communications between field and head office staff with Skype instant
messaging. All business callers noted Skype improves cross-functional and
cross-country team communications, and saves significant money on international
calls.
"We are excited about the benefits that Skype Groups offers to small business
collaboration", said Sunil Bhalla, senior vice president and general manager
of voice communications at Polycom. "The Polycom SoundStation2 and
SoundStation2W conference phones extend the Skype experience using Polycom's
Computer Calling Kit. Combining Skype's high-quality Internet calling with
Polycom's industry-leading voice conferencing technologies provides a compelling
conferencing experience to small businesses."
Small and medium-sized businesses are rapidly adopting VoIP technologies,
indicated by the fact that long-distance call volume for SMBs is on the rise,
and total telecom spending is expected to continually decrease. For the
increasing number of mobile employees, VoIP applications offer the ability to
collaborate with team members, stay connected with customers, vendors and
coworkers in real time - regardless of geographical location. SMBs in the
emerging markets of China, India and Russia spent $19.4 million on VoIP in 2003,
and are expected to spend over $200 million in 2008 (Source: AMI Partners).
About Skype Technologies SA:
Skype, the Global Internet Communications Company(TM), allows people everywhere
to make free, unlimited, superior quality voice calls via its award-winning
innovative peer-to-peer software for Windows, Linux, Mac OS X, and Pocket PC
platforms. Skype is available in 27 languages and is the fastest growing voice
communications offering worldwide. Since its launch in August 2003, Skype has
been downloaded more than 186 million times in 225 countries and territories. 61
million people are registered to use Skype's free services, with more than 3
million people using Skype simultaneously at any one time.
Skype earns revenue through its premium service offerings, and has a growing
network of global affiliates, and a community of developers working with the
Skype APIs. Skype Technologies SA is headquartered in Luxembourg and has offices
in London and Estonia. www.skype.com
Contact:
Skype Media
Daniel Twigg
+44 2071933354
Skype Name: dantwigg
email: Daniel.twigg @ skype.net
or
Sara Myers
+44 7919 422190
Skype Name: saramyersla
email: sara.myers @ skype.net
News Source: Business Wire India